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Written Offline

You’d think when an amount is disputed in a contract but the buyer pays his monthly bill regularly there would not be a disruption in service.  Not so with Verizon.  It gets to the point where it feels like extortion.  Them trying to get something they cheated you out of.  Like services you never asked […]

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Corporate Weapons Against Consumer

The Verizon Affair

“Your approximate wait time is 5 minutes or less.” Now that’s what I call service. Yesterday I was stuck in a cycle of computerized answering machines that just went round and round.  Makes you dizzy, to keep going through those menus, knowing you’re getting nowhere fast.  Just now, I grew impatient after a 3:42 minute […]

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Corporate Weapons Against Consumer

Corporate Weapons Against Consumers: Electronic Voice Programs

I hadn’t planned on writing about this topic, but it just so happened, I had one of the most absurd attempts to talk to a human.  It was impossible.  I couldn’t get through the computer which was programmed to keep everything at a distance — especially by the consumer who may have a grievance with […]