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Corporate Weapons Against Consumer

The Verizon Affair

“Your approximate wait time is 5 minutes or less.” Now that’s what I call service. Yesterday I was stuck in a cycle of computerized answering machines that just went round and round.  Makes you dizzy, to keep going through those menus, knowing you’re getting nowhere fast.  Just now, I grew impatient after a 3:42 minute […]

Categories
Corporate Weapons Against Consumer

Corporate Weapons Against Consumers: Electronic Voice Programs

I hadn’t planned on writing about this topic, but it just so happened, I had one of the most absurd attempts to talk to a human.  It was impossible.  I couldn’t get through the computer which was programmed to keep everything at a distance — especially by the consumer who may have a grievance with […]