Bank of America Customer Service Surveys …  And Betty


That was my first response to the Bank of America Customer Service Survey. BOA is extremely serious about behavior and human interactions, which also interests me, so I love taking these surveys. 

So, they were not happy with my response of Confusion and wanted me to provide more details, so I did.  

I had understood when I had spoken to the manager at this branch that if I opened a savings account, the monthly service fee ($12+) for the primary account would be waved. Apparently that’s not the case. So I walked in there intending to solve a problem, and instead was faced with more problems, and a description of banking in general that seems unnecessarily complex and leaves the consumer with nothing less than a headache. No, I was not satisfied with this visit and experience.   

Get that plug out of your arses and stop creating nuisance business situations, that simply aggravate people. 

Enough is enough. 

So I hope they’re satisfied with my response. 

Things That Never Made It Into Print

By Things That Never Made It Into Print

Keep it simple ... Radical ... Writer, Artist, Dancer, Musician, Chicago Betty

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